We are delighted to offer free shipping worldwide for all our products. We are committed to delivering our products to almost every country worldwide.
Please note that the estimated delivery time for orders within the USA is 8-12 business days and 10-18 business days for international orders. However, delivery times may vary depending on the shipping destination, customs clearance procedures, and the carrier’s efficiency. For South Africa, shipping could take up to 90 days in some circumstances.
After your order has been shipped, you will receive an email with a tracking number to monitor your shipment’s progress. Please note that due to our free shipping policy, tracking may not be available for some shipments. However, we ensure that all packages are shipped with reliable carriers, and we make every effort to ensure prompt delivery of your order.
In some cases, items in the same order may be shipped in separate packages, even if you’ve chosen combined shipping. Unfortunately, we cannot be responsible for any customs fees or import duties that may be applied to your order.
Once your order has been shipped, a tracking number will be assigned to each package. You will receive an email containing the tracking code as soon as it has been assigned. Please keep in mind that free shipping may not include tracking for some orders. Also, please note that the current status may not always reflect the actual status of your order. Therefore, if your order is not moving, it may have already arrived in your country but not been updated.
At Luious.com, we strive to provide you with the best shopping experience. If you have any questions or concerns regarding your shipment, please don’t hesitate to contact us using the contact form on our website.